WASHINGTON TSOKOTA

Administered end-to-end HR operations, including documentation, compliance, and reporting, ensuring efficient support for employees within a professional services firm.

Managed sensitive employee records and confidential information with meticulous attention to detail, maintaining data accuracy and security.

Coordinated organizational activities and internal communications, streamlining administrative processes and fostering effective team collaboration.

Resolved employee concerns and workplace disputes through effective problem-solving and interpersonal skills, contributing to a positive work environment.

Utilized various computer systems, including HR Information Systems (HRIS), for digital records management and administrative workflows, enhancing efficiency.

Conducted external examination and moderation for online and distance-learning platforms, upholding academic standards and quality assurance.

Applied strong attention to detail in evaluating assessments and course materials, ensuring fairness and accuracy in academic processes.

Managed sensitive academic information with strict confidentiality and professional judgment, maintaining integrity of examination procedures.

Utilized digital communication platforms to provide timely feedback and collaborate effectively with faculty in a remote setting.

Delivered lectures and training sessions in Public Administration, developing and presenting engaging course content to diverse student groups.

Provided extensive student support, encompassing academic administration, assessment, and research guidance, contributing to student success and retention.

Engaged effectively with diverse stakeholders through presentations and communication, building positive relationships within the academic community.

Managed time-sensitive academic responsibilities, including curriculum development and assessment deadlines, ensuring timely educational delivery.

Facilitated multicultural interaction and teamwork among students, preparing them for diverse professional and global environments.